Returns & Exchanges
Before you return...
Returns & exchanges must be initiated and postmarked within 30 DAYS of the order being shipped. If it has been longer than 30 days, your return will NOT be accepted.
Items must be in ORIGINAL CONDITION, which means:
- Hygienic liner is still in place and has not been removed.
- It is free of any deodorant or makeup marks.
- Tags are still attached.
- It has NOT been worn (without undergarments or for an extended period of time), washed, snagged, stained or damaged in anyway.
Items marked as "Final Sale" or part of Warehouse Sales cannot be returned or exchanged.
The following information applies only to U.S. orders. If you will be returning or exchanging from a different country, please follow this link!
Return for Store Credit or Refund
We strive to make returns easy! When returning for store credit, you will be provided with a free pre-paid return label.
In order to keep our pricing competitive, when returning for a refund a shipping label will be generated and the cost of the label will be deducted from your refund. Returns will be processed within 5-7 days of receipt. Refunds are issued to the original form of payment and usually take 3-5 business days to show on your account.
Orders placed with store credit or a gift card cannot be refunded to any other payment method- they can only be refunded back to the gift card.
Original shipping costs are non refundable.
Returns From Multiple Orders
If you are returning items from two or more separate orders you must initiate a return for each individual order and send them back separately otherwise we won't have record of all the returns and a refund will not be issued for returns that are not sent back with it's own shipping label.
We want you to have a suit that you love, so we happily offer free exchanges on all U.S. orders! Swimsuits can be exchanged for the same item in a different size, or a different item of equal value!
Keep in mind that only the first exchange is free- the customer is responsible for shipping expenses on any additional exchanges.
If you would like to exchange for a different priced item, please return for store credit and you will be issued a gift card to place a new order. Please email us and we will provide you with a promo code for free shipping on your new order!
If you choose to return for store credit to purchase a different priced item, be aware that the order placed with the store credit/gift card cannot be refunded to any other payment method- it can only be refunded back to the gift card.
Items marked as "Final Sale" are not eligible for exchange.
If you receive a defective item please do not initiate a return or exchange, email us at firstname.lastname@example.org with pictures and we will send you a replacement.
Ready to start a return or exchange? Click the link below!
Please do not initiate multiple returns for the same order.
REQUEST A RETURN OR EXCHANGE