Common Questions 

 

I haven't received my order? 

Most orders are packaged and dropped off with USPS the same day or the following day. You will receive an email with tracking information for you package when your order has shipped. Occasionally USPS becomes overwhelmed and shipping takes longer than we anticipated, unfortunately we are unable to assist with packages once they have been dropped off with USPS. Please contact your local post office for more assistance if your package is delayed or has been lost.

If you believe your order has been lost and you purchased shipping insurance please contact us and we will send you a replacement. 

 

I'd like to exchange my suit.

 If you'd like to try a different swimsuit we offer one free exchange per order. Please follow the link below to our exchange policy where you will find our exchange policy as well as instructions on how to initiate an exchange.
Exchange Policy 

  

 I'd like to cancel/edit my order.

Orders are sent out very quickly and your order may have already been packaged. Please contact us and we'll let you know your options. 

 

I'd like to return my suit. 

I'm sorry to hear your swimsuit didn't work out, we offer returns within 14 days of receiving your suit. Please follow the link below for return instructions as well as return eligibility and criteria
Return Policy 

 

If you we're unable to find an answer to your question above please feel free to shoot us an email at geodeswimwear@gmail.com
Thanks!
 
-The Geode Team xoxo